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Flexible working policies

When Was The Last Time Your Business Reviewed Flexible Working Policies?

Recent headlines have been dominated by a landmark case involving Nationwide.

In the case, Nationwide were ordered to pay £350,000 in compensation following their failure to adequately deal with a flexible working request.

This brings us to you and your business. When was the last time you reviewed your flexible working policies? I imagine that for a lot of businesses, this was during the pandemic, when working from home became the new normal- but have you reviewed them since?

Whether or not you currently have employees who work from home, it is vital that you understand how to deal with a flexible working request before they arise, as failure to adequately deal with them can land you in an employment tribunal.

Clearly, the risk of a financial penalty and the possibility of reputational damage from being part of an employment tribunal is something all business owners want to avoid.

Fortunately, there are steps you can take. You must ensure that your management team are adequately trained to handle flexible working requests. Additionally, you should ensure that your staff handbook, and company policies are up to date and regularly reviewed in the light of any legislative or precedential changes.


At Dawson Radford we have a dedicated employment and HR team who can walk you through reviewing and updating your policies before it is too late. Please contact us for a no obligation call with one of our HR specialists.


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